Terms & Conditions
We sell only to the wholesale trade. Prices listed on
We require a minimum of $500.00 opening order. Reorders require a minimum of $250.00.
A fee of $20.00 applies to all orders below the minimum requirement. If orders are placed below the reorder minimum, a $20.00 fee will be added automatically.
Net 30 terms are available with approved credit.
Credit cards are billed at the time of shipment. We accept Visa, MasterCard, American Express and Discover.
PROFORMA & INTERNATIONAL ORDERS:
All proforma and international orders require pre-payment, including freight, prior to shipping.
PAST DUE INVOICES:
Past due accounts are subject to 1.5%per month interest charge. Accounts over 60 days status are subject to formal collection and/or legal procedures and will lose NET 30 status.
Approximately 4 to 6 weeks from order date. No order acknowledgment will be sent unless requested. Residential delivery may incur additional charges.
Backorders will ship as soon as such items become available and will be shipped without notice. If the customer has issued a cancel date for
Many orders can be shipped via UPS ground. Trucking items and volume orders will be shipped via common carrier. We reserve the right to choose the carrier to be used, however, customer’s preferred carrier will be used if the customer agrees to assume all transportation charges. Freight via common carrier is routinely shipped prepaid and invoiced, F.O.B(free on board) Dallas, TX. All shipments are packed carefully, using approved packing methods.
All shipments should be inspected immediately upon arrival and noted on
Contact customer service immediately upon arrival of goods regarding issues of shortage and/or overages.
*We request that you email a clear photo of damaged items to [email protected]
*Claims are not processed until image(s) is/are received. OWD reserve the right to deny acceptance of
No returns or damages will be accepted without authorization from OWD customer service. Returns other than damage or defect are subject to a 20% restocking fee and freight. All returned items must be in their original condition and packaging, and the customer will be liable for all charges in connection with the shipping of returned goods.
All Old World Design